Register Products

Registering your product can provide a number of benefits:

  • It ensures that in the event that your customers have a problem with the equipment, we will able to provide quicker and more efficient service and warranty support.
  • ​Registering the product will solidify the start date on the warranty period and cut down on confusion and frustration should the customer ever have to take advantage of any warranty services.

 

Filing Warranty

The PGBU Warranty System is available at pgbuwarranty.cummins.com for all PGBU Dealers and Distributors with the following functionality:

  • Product Registration

  • PGBU Warranty Claim filing, lookup and reporting

  • Coverages Lookup and details

  • SRT and Failcode Lookup

  • Repair History

For users with a valid Cummins Account see system registration training here.
For users without a Cummins Account see system registration training here.


Warranty Training

We have a number of different warranty trainings available for our channel. These will help you in understanding warranty processes and systems.

  • Introduction to PGBU Warranty Training Presentation is available here and here

  • PGBU Warranty System Training is available at upk.cummins.com
    UPK > Knowledge Path > Cummins Power Generation (CPG) > PGBU Warranty System

  • All Dealers will be granted access after their registration for the warranty system has been approved

 


 

Application

Models

Factory Standard Base Coverage

Base Warranty Statement*

Extended Coverages

Extended Warranty Statement*

Level of Coverage

Recreational Vehicle (RV)

KV, KY, KVD, KYD, HGJAA, HGJBB, HGJAB, HGJAC, HDKAH, HDKAJ, HDKAK, HDKCA, HDKCB, HDZAA

3years/2000hours:
Years 0-2: Parts & Labor
Years 3: Major Components

AB-2012-03

5years/ 3000hours

A041T961

Parts and Labor

Commercial Mobile

HGJAD, HGJAE, HDKAG, HDKAL, HDKAW, HDKAT, HDKAU, HDKAV, HKDBB, HDKBC, HDKCC, HDKCD

2years/2000hours:
Parts & Labor

AB-2016-02

3years/ 2000hours

AB-2017-03

Parts and Labor


Extended Warranty

To purchase one of the above extended warranties, contact your local distributor.
When to buy:
  • At time of generator purchase.
  • Before base warranty expires.